ANNUAL REPORT

DIRECTOR'S MESSAGE

The Department of Aging and Adult Services/Office of the Public Guardian (DAAS/OPG) embodies the County Mission to promote the health, safety, well-being and quality of life of its residents by ensuring older adults and individuals with disabilities have the right to age in place in the least restrictive environment. DAAS/OPG continues to develop and cultivate collaborative partnerships with numerous County departments and community-based organizations to leverage resources and maximize service delivery.

Over the last year, DAAS/OPG successfully launched several progressive partnerships and campaigns to enhance the quality of life of the individuals served in our communities, including:

  • Adult Protective Services (APS) “Know the Signs: Sight, Sound, Smell” campaign, which increases awareness, identification and reporting of elder and dependent adult abuse by providing pocket-size information cards. This card has been a successful tool for Postal Workers in reporting the signs and symptoms of suspected abuse or neglect.
  • In collaboration with the Department of Behavioral Health, the Conservatorship Investigation Unit merged with the OPG to streamline the mental health conservatorship process by providing comprehensive case management and support for Conservatees and their families.
  • In partnership with the Public Authority, In-Home Supportive Services (IHSS) implemented new Family Labor Standards Act (FLSA) regulations and enhanced continuing education for staff and providers.
  • Two of the largest Nutrition Program providers received new vehicles, facilitating additional home-delivered meals.

In the coming year, DAAS/OPG will continue to enhance and expand service delivery to older adults and individuals with disabilities through:

  • APS collaboration with OPG, Social Security Administration, Code Enforcement Agencies, Hospital Discharge Planners and Law Enforcement Agencies through multidisciplinary teams to reduce and/or eradicate incidents of abuse and neglect.
  • OPG will partner with California Superior Court to broaden and further develop family support groups for families of individuals under private conservatorship.
  • IHSS will implement a new electronic time sheet system for providers, which will result in more expedient provider payments and accurate reporting of provider hours.

DAAS/OPG looks forward to further exploring ways to collaborate and partner with City Agencies, County Departments and Community–Based Organizations to enhance services to some of the County’s most vulnerable populations.


Sharon Nevins
Director, Aging and Adult Services

STATISTICS

13502

elder and dependent
adult abuse referrals
generated by the Adult
Abuse Hotline

29000+

older adults and
persons with disabilities
provided with in-home
support

707551

meals served to
seniors
OUR MISSION

The Department of Aging and Adult Services provides services to seniors, at-risk individuals, and adults with disabilities to improve or maintain choice, independence, and quality of life so they may age in place in the least restrictive environment.

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OTHER DEPARTMENTS