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Department of Aging
and Adult Services

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Welcome to the Department of Aging and Adult Website!

The Department of Aging and Adult Services (DAAS) is a San Bernardino agency dedicated to helping seniors and at risk individuals to improve or maintain choice, independence and quality of life. The department works to ensure seniors and adults with disabilities have the right to age in place in the least restrictive environment!

DAAS Administration Office is located at:
784 E. Hospitality Lane, San Bernardino, CA 92415
Administration Office telephone number is:
909-891-3900

In-Home Supportive Services (IHSS) San Bernardino Office is located at:
784 E. Hospitality Lane, San Bernardino, CA 92415
IHSS Office telephone number is:
909-891-3700

For the telephone numbers and office locations of the Programs and Services available from DAAS please select the CONTACT US above.


Direct Deposit for IHSS Providers Required July 1, 2022
Due to a change in State law, effective July 1, 2022, In-Home Supportive Services (IHSS) providers will be required to receive their paychecks by direct deposit. With direct deposit, the provider’s IHSS paycheck is deposited directly into his/her checking or savings account or onto a pay card of his/her choice, instead of being mailed to the provider through the U.S. Postal Service. A reloadable pay card can be used for direct deposit and to make purchases and withdrawals. For additional information, providers should contact their local Department of Aging and Adult Services – Public Guardian (DAAS-PG) offices.


Electronic Visit Verification (EVV)
In-Home Supportive Services (IHSS) providers and recipients are required to submit and approve timesheets electronically through the Electronic Services Portal (ESP) or the Telephone Timesheet System (TTS). IHSS providers must complete the Electronic Visit Verification (EVV) fields, including start time, end time and location where services were provided, when submitting their timesheets electronically. Visit http://www.cdss.ca.gov/inforesources/IHSS/EVV for more information about EVV.


Electronic Services Portal (ESP)
IHSS providers and recipients may use the ESP to submit and approve timesheets online using a tablet, smartphone, laptop or computer. The ESP can be accessed at https://etimesheets.ihss.ca.gov/login.


Additional benefits of the ESP include:

  • • Faster processing of timesheets and paychecks.
  • • Check the status of a timesheet or payment.
  • • View timesheet history up to the last three months.
  • • Request timesheets.
  • • Claim sick leave.
  • • Submit Travel Claim forms.
  • • Enroll in direct deposit.
  • • Recipient designation of providers.

For more information about ESP, visit http://www.cdss.ca.gov/inforesources/IHSS-Providers/Resources/Timesheet-Information.


Telephone Timesheet System (TTS)
The TTS is an automated telephone system that allows IHSS providers and recipients to submit and approve IHSS timesheets using a land-line or mobile telephone. The TTS is available 24 hours per day/7 days per week. To register in the TTS, call 1-833-342-5388.
Contact the IHSS Service Desk at 866-376-7066 for more information.
For additional questions, contact your local DAAS-PG office.



Volunteer!

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For Volunteer Opportunities with the Department of Aging and Adult Services please call us at (909) 891-3900. Click here to visit the Volunteer Involvement Program website.

Cooling Centers!

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During the summertime, senior citizens and others at risk from heat can find relief at cooling centers across San Bernardino County.

Inland Empire families seeking to escape the scorching heat expected this weekend don't have to go to the beach or head to the mountains. There are plenty of cooling centers offering air conditioning, refreshments and activities close to home.
Hot Weather Alert
Alerta De Clima Caliente!

Senior Financial Abuse!

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State of California

Financial Abuse Reporting Act, SB 1018

Beginning January 1, 2007 this new mandate requires employees of banks and credit unions to report suspected financial elder abuse to Adult Protective Services or law enforcement authorities. SB 1018 (Simitian)

View our PowerPoint on Elder Financial Abuse and find out about: SB 1018:

Financial Abuse Reporting Act
Who is an Elder/Dependent Adult?
What is financial elder abuse?
The role of financial institutions
Who are possible abusers? and much more.... View it here...

Public Guardian/Conservator

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For more information on the Public Guardian/Conservator’s office please contact us at (909) 798-8500 or visit us at:

San Bernardino County Public Guardian/Conservator
686 E Mill St.
San Bernardino, California 92415

View the Public Guardian/Conservator Sales

California Senior Legislature

Current Legislators

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How Do I?

Understand what it means to be a Mandated Reporter?

You can receive free training and information regarding the responsibilities of a Mandated Reporter and/or become certified by the California Department of Social Services (CDSS). A training certificate of completion will be available.

File an Abuse Report

If you or anyone you know is a victim of abuse, or is vulnerable to abuse, please contact Adult Protective Services.

Elder and Dependent Adult Abuse Hurts Don't Ignore It.... Call
San Bernardino County
24-Hour Toll Free Hotline
1-877-565-2020

Click here for further information!

Apply for IHSS

You must make a referral for IHSS to the San Bernardino County Department of Aging and Adult Services by calling the IHSS Central Intake Unit at the following toll free telephone number:

877-800-4544

Click here to view more information!
  • Barstow: (760) 256-5544
    Needles: (760) 326-9328
    Rancho Cucamonga: (909) 948-6200
    San Bernardino: (909) 891-3700
    Victorville: (760) 243-8400
    Yucca Valley: (760) 228-5390


Check on my IHSS check

If your provider has questions regarding their payment, they should contact the Department of Aging and Adult Services Provider Paycheck Questions line at 1 (800) 722-4595 or they can e-mail the DAAS at IHSSpaychecks@hss.sbcounty.gov.

Find a Nutrition site

Aging & Adult Services contracts with 11 providers who serve nutritious meals for the Senior Nutrition Program.
Click here for a list of Congregate Meal Sites

Apply for Public Guardian - Conservator

Call (909)798-8500
Click here for further information on the Public Guardian – Conservator services!

Get help with my Medicare?


Click here for further information on the Health Insurance Counseling and Advocacy Program!