Welcome to the Human
Services (HS) website. The programs and resources of
seven San Bernardino County departments come together to provide a rich array of
services to the citizens of San Bernardino County under one coordinated effort.
The idea to cooperate,
collaborate and integrate the resources of a number of departments, who provide
services to many of the same clients, is not new to the County. It merely
carries on a tradition established in the mid 80s, when the Children’s Network
was created to explore the benefits of various County departments and community
agencies coming together to collaborate their efforts for the betterment of
This concept was further
strengthened July 20, 1992, when Department of Social Services (DPSS) Director
John Michaelson signed into being the historic Children’s Interagency Consent to
Exchange Confidential Information Protocol and Consent Form at a meeting of the
San Bernardino County Board of Supervisors.
protocol provided for the exchange of client information between County
departments serving the same families and children. The result was to
streamline the client process for obtaining services through multiple County
departments, by reducing the number of applications seeking the same
Also that year, the
Social Services Group (SSG) concept was born by merging social service
departments and divisions, who provided similar services, into new departments
with a single focus. Completion of the Social Services Group (which comprised
seven departments) occurred in March 1998, with the split of DPSS into two
departments: the Department of Children’s Services (DCS) and the Transitional
Assistance Department (TAD).
Currently known as Human Services, all departments continue their evolution into the future,
committed to working together to better serve the citizens of San Bernardino
County. As part of that evolution, HS has moved to a new customer-based,
online and fully integrated information system known as C-IV, designed to manage
the data for several social service programs. It will improve the efficiency
and quality of services provided to our customers, our community and other
Human Services will continue to
explore innovative and cost effective ways to deliver services to improve the
lives of children, families, veterans and our senior and disabled populations.
Strengthening the well-being of our citizens, whether physical, social,
financial or emotional, is our goal and our passion. Human Services
is dedicated to promoting a service delivery system that will consider and
address the needs of the whole person, because we realize that people requiring
assistance have multiple needs that must be met before each person can ever hope
to reach his/her full potential.
HS is devoted to creating a superior service delivery
system that is seamless in nature and sensitive to the needs of the customer.
To that end, we will continue to foster community partnerships through the
integration of services between County departments, the faith-based, nonprofit,
business, education and medical communities. HS believes that by working
together, we can achieve our goal.
Human Services includes the following departments: