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Accomplishments for 2013/2014
PDD ACCOMPLISHED THE FOLLOWING IN 2013/2014:
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Provided program and policy development products/services to assist HS departments in
meeting their FY 2013/14 business plan objectives, publishing and disseminating 3,239 policy
and procedure products.
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Developed and/or maintained 3,494 electronic forms in an on-line repository.
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Analyzed and implemented 405 state regulatory letters/notices.
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Developed and disseminated 3,208 Frequently Asked Questions for the online knowledge
database.
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Supported a total of 344 contracts/Memorandum of Understanding (MOUs).
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Provided response and resolution to 2,644 C-IV system trouble tickets, and processed 874 Cal-
ifornia Healthcare Eligibility and Enrollment System (CalHEERS) trouble tickets.
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Developed and issued 1,970 Medi-Cal Eligibility Determination System (MEDS) reports for
compliance action by TAD staff.
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Developed submissions for ten National Association of Counties (NACo) 2014 Achievement
Awards with seven awards received, and developed six submissions for the California State
Association of Counties (CSAC) Challenge Award competition.
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Acted as the central agency for the development and monitoring of privacy and security policy
related to Personally Identifiable Information (PII) for HS departments and facilitated 20 privacy
and security trainings to ensure compliance with regulations.
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Collaborated with the HS Emergency Services Unit to initiate the development of an HS disaster
preparedness program and its supporting policies, and assisted HS departments with
departmental Emergency Operations Plans.
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Facilitated Health Care Reform (HCR)
Coalition meetings, and coordinated with HS
departments, national and state associations, and federal and state agencies on legislation and
implementation of the federal Affordable Care Act (ACA) effective January 1, 2014.
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Assisted HS departments in securing $1.3 million in grant funding to enhance Medi-Cal outreach
and enrollment efforts among high-risk and underserved populations.
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Transitioned HS legislative duties to PDD; reviewed, monitored and reported on more than 600
bills related to human services and assisted HS departments in developing their input to the
County’s federal and state legislative platforms.