123
14.6
17.6
18.0
21.3
24.5
25.6
30.5
32.1
39.6
34.0
322
347
398
464
759
730
816
829
544
477
300
400
500
600
700
800
900
10
15
20
25
30
35
40
2005200620072008200920102011201220132014
V
S
R
C
as
e
lo
ad
D
e
p
ar
tm
en
t W
o
rk
lo
ad
(in
th
ou
sa
nd
s)
Year
Veterans Affairs Work Trends
Workload
Caseload