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OFFICE OF CONSUMER AND FAMILY AFFAIRS
The Office of Consumer and Family Affairs (OCFA) was developed by DBH to better include
consumers and family members in the development of services provided. OCFA is currently staffed
by a family member and a consumer as Peer and Family Advocates with plans to expand. The
primary function of each is to:
Assist consumers and family members in accessing services
Reduce stigma by providing resources, education and support to consumers, family
members and the community
Encourage family participation as a team member in the consumer’s treatment plan
Connect consumers and family members with support agencies
MEDICAL SERVICES
Medical Services collaborates with a multidisciplinary team and community providers including
primary care to develop culturally/linguistically competent treatment.
This includes diagnostic
evaluations, acute outpatient stabilization, medication management, crisis intervention and brief
focused psychotherapies for the severely and persistently mentally ill. Medical Services also provides
education/training/clinical experience to future mental health/medical care providers in various
teaching institutions in the County.
CRISIS SERVICES CONTINUED
Crisis Walk-In Centers in three geographic regions (Central Valley, High Desert and
Morongo Basin) offer an alternative to hospitalization by providing psychiatric services
and crisis stabilization to children, adolescents and adults experiencing a psychiatric
crisis needing immediate assistance.