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Program Information
Services provided by the division support HS departments’ objectives and successful outcomes.
1. Develop knowledge assets, such as policy and procedure handbooks, forms, and electronic tools
for use by HS staff.
2. Review and determine the potential impact of proposed and enacted federal and state regulatory/
legislative changes on specific programs and services, providing recommendations and impact anal-
ysis to customers.
3. Initiate and maintain contact with federal, state, and other officials to ensure accurate local
implementation of regulations.
4. Act as operational, programmatic or technical expert for the various HS programs. Conduct and
coordinate comprehensive research and analytical studies of program and operational activities.
5. Organize, coordinate, and monitor progress of special projects and provide reports for HS
management.
6. Assist in preparing contract solicitations and monitoring contract program compliance.
7. Prepare reports and recommendations for appropriate action, based on research and studies.
8. Provide assistance to customer department and management concerning program-related
questions or complaints received from the public or community stakeholders.
9. Facilitate cross functional multi-departmental project planning and development of major
initiatives.
10. Provide technical assistance and guidelines to staff on use of automated case management systems.
11. Research, prepare and coordinate requests for available funding opportunities.
12. Coordinate legislative analysis and support and assist in developing legislative platforms.
13. Review, track and monitor HS related bills.