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Goals for 2014/2015
DAAS ESTABLISHED THE FOLLOWING GOALS FOR 2014/2015:
Adult Programs
1. Provide for the health and social needs of County residents.
A.
Provide in-person response within 24 hours to emergency APS referrals, including
intake, intervention, and/or reports of life threats or crises.
Aging Programs
1. Enhance senior safety and independence.
A. Connect customers to community resources.
Public Guardian
1. Improve County government operations.
A. Ensure Public Guardian provides timely and accurate financial support to conservatees.
Activity
Measure
Respond to emergency APS referrals within 24
hours of receipt.
Percentage of emergency APS referrals
responded to within 24 hours.
Connect customers with community resources.
Number of customers contacted by SIA staff.
Provide timely and accurate financial support to
conservatees.
Percentage of Public Guardian conservatees’
bills paid within ten days of receipt.
DAAS MEASURES OUTCOMES BY THE FOLLOWING METHODS:
How Outcomes Are Measured