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Accomplishments for 2013/2014
DAAS ACCOMPLISHED THE FOLLOWING IN 2013/2014:
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Completed first year of department mentoring program to educate and expose DAAS staff to
other programs within the department other than their current assignment. Eleven mentors and
11 mentees participated.
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Received 2014 National Association of Counties (NACo) Achievement Award for “PC 368.1 Law
Enforcement Card and Training Program” and the “Transportation Reimbursement Escort
Program (TREP).”
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Provided a total of 632,434 congregate meals served in senior centers throughout the County
and home-delivered meals to homebound seniors.
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Provided outreach and education presentations to 161,846 seniors.
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Distributed 2,250 Farmer’s Market coupons to seniors totaling $45,000 worth of fresh fruits and
vegetables.
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Distributed bus passes to 1,686 seniors totaling over 73,012 one-way bus rides.
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Assisted 2,472 Home Energy Assistance Program (HEAP) applications for $620,000 in utility
credits for seniors.
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Investigated and resolved 1,776 complaints in long-term facilities through the Ombudsman
Program.
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Provided transportation service for 236 seniors from TREP for a total of 148,247 miles to
shopping, banking, medical, and social service appointments.
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Received 15,565 requests for IHSS services through the Central Intake Unit (CIU).
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Hosted over 275 attendees at the 27th Annual West Valley Adult Protective Services
Multi-Disciplinary Team Conference at the Goldie S. Lewis Community Center.
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Supported 22,660 seniors staying in their homes with the assistance of the IHSS program.
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Responded to 11,217 APS referrals.
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Provided senior and dependent adult abuse awareness training to 236 mandated reporters
throughout the County, including financial institutions, hospitals, law enforcement and other
first responders.