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ACCOMPLISHMENTS CONTINUED
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Completed maintenance data files used by partners for Low Income Health Program (LIHP) and/
or Health Care Reform (HCR) programs.
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Completed phase two analysis for Project Portfolio Management (PPM) and Project Management
Office (PMO) solutions for future development.
Systems Operations & Support (SOS)
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Assisted with completion of personal computer (PC) refresh project for the Transitional Assistance
Department (TAD), CFS, and the Department of Aging and Adult Services (DAAS).
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Completed relocation of HS computer equipment to the Information Services Department (ISD)
computer room to meet new power and cooling requirements.
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Implemented pilot for Microsoft Lync Video Conferencing and Instant Messaging.
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Completed implementation of CommVault, a new system backup software solution.
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Implemented pilot for BlueCoat internet monitoring reporting tool.
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Moved and/or relocated PC’s and peripheral equipment for 10 TAD and CFS offices.
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Completed CFS Polycom Video Conferencing deployment for new offices.
Software Quality Assurance (SQA)
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Completed 1,227 website updates and 141 SharePoint support requests from HS customers.
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Supported all ITSD units in the testing and implementation of over 30 projects.
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Completed conversion of the Program Development Division’s (PDDs) internal website to a
public SharePoint site.
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Completed phase one of California Healthcare Eligibility, Enrollment, and Retention System
(CalHeers) Help Desk and began phase two.
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Completed the CFS internet facing SharePoint site.
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Completed implementation of K2 BlackPearl and Smart Forms to allow users to build and run
business applications for internal SharePoint 2010 environment.
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Completed implementation of Vizit to enhance user search capabilities for internal and external
SharePoint 2010 environments.
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Completed Public Authority internet form on SharePoint.
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Completed Children’s Network (CN) intranet and internet SharePoint sites.
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Completed the Volunteer Income Tax Assistance (VITA) website for TAD.