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ADVOCACY
INFORMATION AND REFERRALS
A. Individual advocacy includes pro-client determination of adjudicative questions and concerns
related to processing a veteran’s claim.
B. Advocacy at the policy level includes resolution of local policy and procedural issues that better
serve the bureaucracy rather than our veterans.
C. Legislative advocacy involves providing state and federal elected officials with technical assistance
regarding veterans’ legislation.
A. Provide client referrals to and information regarding other County departments including the
Department of Aging and Adult Services (DAAS), Transitional Assistance Department (TAD),
Department of Behavioral Health (DBH), County Recorder, etc., and area homeless and
emergency providers.
B. Refer clients to state and federal programs and agencies including Social Security and SSI,
Employment Development, Railroad Retirement, Department of Defense, etc.
C. Provide veteran-specific information regarding:
1. Correction of military records and discharge upgrades
2. Federal tort claims assistance
3. Government life insurance, home loan guaranty and farm loans
4. Business licenses, SBA, DVBE and peddler’s licenses
5.
Reduced fees for property tax, hunting/fishing licenses, and parks and recreation passes
6. DMV registration fees, specialty license plates (veterans and Gold Star plates)
7. Outpatient medical and dental treatment
8. Veterans Homes of California
9. Veterans preference for employment examinations
10. Funeral and burial assistance