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ACCOMPLISHMENTS CONTINUED
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Continued to partner with Technical Employment and Training (TET) Inc. to provide CalWORKs
recipients with an industry-based training in manufacturing. Program participants achieved an 81%
graduation rate and all graduates successfully passed the National Institute for Metalworking Skills
(NIMS) certification. To date, approximately 61% of program graduates have entered employment
in the manufacturing field.
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Continued expansion and use of C4Yourself website for access to CalWORKs, Medi-Cal and
CalFresh benefits for County residents, and the ability to complete annual re-certifications online.
Currently the County receives over 10,140 applications per month via the C4Yourself website - an
increase of more than 8% over the previous year average of 9,300 per month.
Goals for 2014/2015
TAD ESTABLISHED THE FOLLOWING GOALS FOR 2014/2015:
1. Increase the total number of eligible families and individuals served by the VITA program.
- Provide free tax preparation and e-file services for eligible County families and
individuals thereby stimulating economic activity.
2. Increase the Work Participation Rate (WPR) of recipients of CalWORKs benefits.
- Increase the number of WTW CalWORKs participants who are engaged in a mandated
federal WTW activity.
3. Maintain the CalFresh error rate proficiency.
- Maintain the CalFresh error rate below the federal tolerance level of 6% to
avoid fiscal sanction.
4. Provide timely responses to calls from County residents for the ACA from the CSC.
- CSC staff designated to handle the transferred calls from Covered CA Service Centers
for coverage under ACA will handle in 30 seconds or less.