Step 5 - Collect Support
Federal and State law requires all child support orders to include a mandatory Income
Withholding Order (IWO). Upon order of the court, paperwork for the IWO will be
sent to the non-custodial parent’s employer and earnings will be withheld.
If the non-custodial parent does not pay child support through the IWO, the parent
should make payments to the State Disbursement Unit (SDU) or directly to our office to
ensure an accurate record of payment. A non-custodial parent who makes Child Support
payments directly to the custodial party without proof of payment will not be given
credit for those payments. Additionally, payment made for clothes, school supplies,
rent, and other expenses will not be given credit unless ordered by the court.
When the non–custodial parent is not paying child support through the IWO, our
office will mail a billing statement on a monthly basis. The billing statement will
contain a tear-off form and pre-addressed envelope for payment of the child support.
Child support should be paid before other bills are paid. Under the law, the obligation
to support the child is considered more important that other debts owed.