URGENT NOTICE: THE VICTORVILLE CHILD SUPPORT OFFICE IS CLOSED UNTIL FURTHER NOTICE
If you need to make an office visit, you may visit one of the below offices:
Loma Linda office,10417 Mountain View Avenue, Loma Linda, CA 92354
Ontario office,191 N. Vineyard Avenue, Ontario, CA 91764
To make a payment, please visit any MoneyGram location near you. You will need your name, participant ID, and MoneyGram Receive Code: 14630.
URGENT NOTICE: FRAUDULENT ACTIVITY TARGETING CHILD SUPPORT CUSTOMERS
DCSS has been notified of a “phishing scam” that targets individuals who have child support cases.
If you receive an automated telephone call claiming to be the California Department of Child Support Services (DCSS),
do not provide your Social Security number or any other personal information.
Beware of smart phone apps that claim to provide you with balances on your California EPC debit card. Protect
your privacy and identity. Never give out your child support User ID log-on or password. The California Department
of Child Support Services currently does not utilize smart phone apps for activity related to your debit card.
Using such applications may subject you to scams which try to fraudulently obtain your banking information.
If you believe your account has been compromised, please call EPPICard using the number on the back of your card.
For other ways to protect your privacy and avoid identity theft, visit the California Office of Privacy Information.
We have also been notified of another “phishing scam” that targets individuals who receive their child support payments
via Electronic Payment Cards (EPCs). If you receive a call from someone claiming to be with the State Disbursement Unit
(SDU), do not provide any personal information.
To verify that any child support calls you receive are authentic, please call your Local Child Support Agency at