Values
Treating customers as we would hope to be treated when faced with
similar life-stage needs or issues is an integral DAAS value for the
deliver of services.
It forms the foundation for the Department's mission of
providing quality services to the County's well and at risk
elder/dependent adult populations. This value establishes the standard
that all recipients of
DAAS services are to be treated with dignity, empathy and respect for
their self-worth. DAAS is governed by the following standard: Would
we refer our parents or disabled family members to our own programs?
DAAS also administers the In-Home Supportive Services and Adult
Protective Services to the County's at risk elderly and dependent adult
populations. DAAS is committed to safeguarding the rights of vulnerable
adults, supporting caregivers and promoting prevention.
In support of this endeavor DAAS is committed to:
- Compassionate delivery of services.
- Commitment to consumer-focused/client centered delivery of
services.
- Competent staff working effectively to serve consumers.
- Provision of quality services through staff, management and
consumers working in concert to identify necessary changes
for improving service delivery systems.
- Utilization of professionally and successfully proven knowledge
and skills in the delivery of services.
- Consumer participation in program planning.
- Preservation of independent life-styles.
- Flexibility to respond to the needs of individuals, their families
and caregivers.
- Consumer choice and self-determination.
- Consumers involved in designing and monitoring the system.
- Equally accessible to diverse populations.
- Consistent policy with local control and implementation.
- Provide preventative services, home and community based support
and institutional care.
- Cost containment and fiscal incentives consistent with the
delivery of appropriate services at the appropriate level.
DAAS is also the County department responsible for planning,
coordinating and funding programs for all functionally impaired
adults and for educating the public on these issues.
The Department of Aging and Adult Services offers a wide variety of
programs designed to help the senior, disabled , and at-risk adults in
our county.
We strive to ensure options are easily accessible to all older
individuals and have a visible focal point where anyone can go or call
for help, information, or referral.